Information We Collect

When you interact with our site, we may collect certain information:

• Personal Information: This includes details you provide when creating an account or contacting us, such as your name, business name, email address, phone number, and mailing address.
• Order Information: If you make purchases, we collect information related to your orders (e.g., products ordered, quantities, and transaction amounts).
• Payment Information: Payment details (like credit card numbers) are processed securely via our payment providers. We do not store full credit card numbers on our servers to ensure your financial data stays safe.
• Website Usage Data: We automatically receive data when you visit our site. For example, this can include your IP address, browser type, pages viewed, and the time spent on our site. We might also use cookies and similar technologies to enhance your browsing experience (see Cookies & Tracking below).

How We Use Your Information

We use the collected information for various purposes, all aimed at serving you better:

• To Process Orders: We use your personal and payment information to process transactions and deliver products you purchase.
• To Provide Support: Information like your email or phone number helps us respond to your inquiries, provide customer service, and inform you about your order status.
• To Improve Our Services: Usage data and feedback help us understand how customers use our site. Consequently, we can improve site navigation, product offerings, and overall user experience.
• Marketing & Updates: With your permission, we may use your contact information to send newsletters or promotional offers. However, you can opt out of marketing communications at any time. We won’t spam you – we only share updates we believe are relevant to helping your business succeed.

Cookies & Tracking

Cookies are small data files stored on your browser. We use cookies to remember your preferences (like keeping you logged in or remembering what’s in your cart) and to collect aggregate data about site traffic.

• Some cookies are essential for site functionality (e.g., session cookies that keep you logged into your account).
• We also use analytics tools (such as Google Analytics) that set cookies to help us understand how visitors navigate our site. For instance, we might see which pages are most popular or how users find us.
• You have control over cookies. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Keep in mind, disabling cookies might affect certain features of our site (for example, the cart may not remember products you added).

How We Protect Your Information

Protecting your data is a top priority for us. Therefore, we implement various security measures:

• Encryption: Our website uses Secure Sockets Layer (SSL) encryption. This means any personal information (like login credentials or payment data) transmitted to us is encrypted during transfer.
• Secure Storage: Personal data is stored on secure servers. We use firewalls and access controls to prevent unauthorized access.
• Payment Security: All payments are processed through PCI-DSS-compliant providers. We do not store sensitive payment details on our systems. Moreover, our staff only accesses the information necessary to assist you (for example, a customer service agent can see your order details but not your full credit card number).

Information Sharing and Disclosure

We understand that your information is important, and we do not sell or rent your personal data to third parties. We only share information in limited circumstances:

• Service Providers: We may share necessary details with trusted third-party service providers who help us run our business. For example, shipping companies get your address to deliver orders, or email service providers use your email to send order confirmations. These parties are only given the information required to perform their specific service, and they are expected to protect your data.
• Legal Compliance: If required by law or legal process (such as a court order, subpoena, or regulation), we may disclose information. We will only do so in the good-faith belief that such action is necessary to comply with the law.
• Business Transfers: In the unlikely event that our company is involved in a merger, acquisition, or sale of assets, customer information might be transferred as part of that deal. If so, we will ensure your data remains protected and inform you of any changes.

Your Choices and Rights

You have choices regarding your personal information:

• Access and Correction: You can access and update your account information at any time by logging into your account on our site. Additionally, if you need assistance or wish to correct details you cannot change yourself, contact us and we’ll help.
• Marketing Opt-Out: If you subscribed to our newsletter or promotional emails, you can opt out at any time. Every marketing email will include an “Unsubscribe” link at the bottom. Click it to stop receiving those types of communications.
• Do Not Track: Some browsers offer a “Do Not Track” feature. Currently, our website does not alter its data collection practices based on DNT signals, but you can still opt out of analytics tracking by using browser add-ons or adjusting cookie settings as mentioned above.
• Account Deletion: Should you ever decide to close your wholesale account with us, you can contact us to request deletion of your personal data. Please note we may retain certain information as required by law or for legitimate business purposes (like record-keeping).

Age Restrictions

Our services are not intended for anyone under the age of 21. We do not knowingly collect personal information from minors. If you are under 21, please do not submit any personal information to us. Furthermore, if we learn that we have inadvertently collected data from someone under 21, we will delete it promptly. By using our site, you confirm that you meet the age requirement.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the “Last Updated” date at the bottom of this policy. If the changes are significant, we may provide a more prominent notice (such as a banner on our website or an email notification). We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us. We’re here to answer your questions and address any issues. You can reach our privacy team at

• Email: privacy@dallasvapewholesale.com
• Mail: Privacy Officer, Dallas Vape Wholesale, 11370 Anaheim Dr, Dallas, TX 75229, United States

Thank you for trusting Dallas Vape Wholesale. We value your privacy and work hard to safeguard your personal information while providing you with excellent wholesale services.

Last Updated: May 12, 2025